OnStar Protect Drive with the peace of mind that comes from 24/7 support.
OnStar Protect
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Built on safety. Powered by experience.
Confidence on the road starts with OnStar Protect. It includes safety features like Roadside Assistance and Stolen Vehicle Assistance plus 24/7 access to specially trained OnStar Advisors. With the OnStar Guardian® app, help is always within reach, even when you're not in your vehicle. Backed by more than 25 years of expertise, this plan is designed with one thing in mind: your safety.
Specially trained. Always ready.
OnStar Advisors are trained to handle the unexpected´ anytime, anywhere. Whether you´re dealing with a flat tire, a crash or a stolen vehicle, help is just a button-push away. Our Advisors work directly with First Responders and have guided everything from roadside rescues to life-saving instructions over the phone. With OnStar, you´re never alone on the road.
We're here for you – anytime, anywhere.
Travel with the OnStar Guardian® app for help with emergencies, roadside trouble or if you just need some reassurance. Plus, share the app with up to seven loved ones so they can also access safety features in and out of any vehicle.
Frequently asked questions
Yes. When you go through checkout you will see your old plan that is being replaced with OnStar One. We'll also give you details about when you're new plan will start and billing information.
You will need to sign in first to you know that you’re eligible. This will tell you if your vehicle is compatible with this plan and able to purchase it.
You can access Emergency Services 24/7 in three ways: by pushing your vehicle’s red Emergency button*, by calling OnStar at 1.888.4ONSTAR (1.888.466.7827), or by using the red Emergency button in the OnStar Guardian® app.
The Guardian app provides key OnStar safety services right on your smartphone, including: -Mobile Crash Response for any vehicle or motorcycle -Roadside Assistance for any vehicle or motorcycle -Emergency Services, including 24/7 access to OnStar Emergency Advisors. The app also lets you invite up to seven loved ones to the "My Family"* group. Everyone gets the safety services within the app as well as Location Status, which includes: -Viewing one another on a live map -Real-time location updates -Ability to share location -Cellphone battery life status.